Q: What happens if I am not home to sign for my order?
The delivery person will leave a slip or card at your delivery address, and you can collect up your order at the local post office. In certain instances, you can arrange for a re delivery. If you have not been notified, you may inquire at the post office if an item is waiting for you. Orders that are returned or rejected will NOT be received; do not return any medications, as they may be lost and you will not be refunded.
Q: What is “Shipping & Handling Fee” ?
We charge a fixed fee of $50 for shipping and handling. This amount covers our costs to get these items to our warehouse so we can dispatch them via Priority Mail.
Q: I am having technical difficulties with your website or reaching customer service.
Some ISPs are censoring our help desk system’s e-mails. If you do not receive a response from us after placing an order or sending an email inquiry, verify your email account’s “spam filter” settings and try contacting customer service from a different email address. This website’s Contact page contains an email address for customer support. You may also WhatsApp Message us at +1 (659) 248-0015
Q: Do you offer automatic refills?
No, we do not offer refills automatically. If you desire to reorder, please place a new order on our website, which should take no longer than two minutes.
Q: Where are you located?
Our operations are managed remotely from multiple locations. Our medications are sourced from reputable global wholesalers and manufacturers. All of our products are manufactured by reputable pharmaceutical manufacturers and are distributed in their original packaging.
Q: If I create an account / login with your site, do you charge a membership fee?
No, we do not charge for or offer memberships of any kind. Your orders are only charged once they have been submitted.
Q: My order was rejected because I am blacklisted, what is this and how do I get off the list?
One of our partner pharmacies might have added your details to the blacklist, for example if you disputed a payment, threatened to dispute a payment or reported anomalous losses to your address. The reverse is also true; we will notify partner pharmacies as well as the bank and credit card institution of the fraud. You may be able to get off the blacklist by repaying the pharmacy that placed you on it.
Q: Do you accept insurance?
No, we do not accept insurance.
Q: How does the order process work?
We will handle your order internally after you place it and make the necessary payment. Through the My Account Dashboard, you may see the status of your order.
Q: Is it legal to order prescription drugs over the Internet?
Legal advice is not provided by Legit Rx Meds. If you are under a doctor’s supervision and the quantity of medication you are receiving does not exceed a 90-day supply for personal medical use, it is allowed to acquire medication online in the majority of countries.
Q: What is your policy on product substitution?
In the event that a brand-name product you ordered is out of stock or there is an issue with your order, you will be contacted and given the option to decide what to do next. We will upgrade you to a brand-name product at no additional cost if the generic product you ordered is defective or we run out of the generics. In the event that we are out of stock of a certain generic diazepam, for instance, we will charge you the reduced price of diazepam but ship Roche Valium at no additional cost.
Q: You offer brand name medicines and generics. Are generics of the same quality as the original brand name product?
The majority of the time, generic medications are just as good as their branded counterparts, but they are produced by separate businesses and cost significantly less. We often offer both the brand-name and generic versions of our products.
Q: I need some products that are not shown on your site. Can you get them for me?
Maybe. Please send an email to info@legitrxmeds.com with the specifics of the drug, your chosen brand name, and the required dosage. If we can get that product from any of our partner pharmaceutical sites, we’ll send you an email to let you know.
Q: Your privacy policy covers the issue of fraud. How is fraud defined?
The situations listed below are examples of fraud: a) Failure to pay for goods that have been shipped; b) Using a credit card from a third party without the cardholder’s permission; c) giving fraudulent contact information; and d) seeking a charge-back or credit card charge reversal for orders that have been properly referenced by us and shipped.
Q: How secure is ordering from the Internet?
We are utilising SSL Encryption (Secure Socket Layer) to protect you. By encrypting all connection between your computer and the secured portions of the website, this technology makes it safe to input sensitive data, such as credit card numbers or PayPal addresses. 256 bit encryption is one of the most robust and secure security techniques that we have chosen to employ.
Q: What payment methods are accepted?
“Credit/Debit Cards,” “PayPal,” “WorldRemit,” “Bank Transfer,” “WesternUnion,” “MoneyGram,” and “Bitcoins” are all accepted. Certain payment methods, however, are only accepted in certain locations and for certain orders. For instance, British clients are the only ones who may use bank transfers, and credit cards and PayPal are only available for orders from sellers in the United States.
Q: How to check my order status?
By login into your account dashboard, you may view the status of your orders. The “My Account” button is located in the header’s right upper corner.
Q: What does your “shipping guarantee” mean?
Meaning that we promise to deliver our goods right to your door. We will reship your order at no additional cost if you do not get your package within five weeks of placing your order.
Q: How long does it take to get my order?
We currently provide two different shipping options. Overseas Shipping (Standard Shipping) and USA Domestic Shipping (Advertised as USA Seller on website) are the two shipping options. Standard Shipping (Overseas Delivery) will take anywhere from one to two weeks, but delivery time for USA Seller (US to US shipping) is two days. We also provide 2-day delivery from the UK to the UK.
Q: Why do the Generic pills I received look different?
The appearance of your generic medication may differ slightly from that of your branded medication. However, they function exactly the same and contain the same active substance. Furthermore, if a brand-name tablet is made in a different nation, its appearance may vary. For instance, Xanax is available in any colour and shape; it may even have a little different flavour, but these are merely excipients. To provide additional privacy, pills may also be packaged in boxes or plastic bags.
Q: Can you do FedEx/DHL or UPS for my order?
We send internationally using EMS (Express Mail Service), domestically inside the USA using USPS, and internationally within the UK using Royal Mail.
Q: Can you do “overnight” delivery?
Delivery the following day or overnight is not yet possible. However, we are providing domestic shipping to the USA and the UK with a guaranteed 2-day delivery time.
Q: What about shipping charges?
delivery and handling are charged at a flat fee of $50 USD, and delivery is free for purchases above $400 USD.
Q: Where do you ship from?
Depending on the country of destination, we ship from several nations. Orders from USA Sellers are, of course, sent from within the USA. And UK Sellers are shipped from Europe warehouses.
Q: How do you ship? What carrier is used?
Every day, Monday through Saturday, we ship packages from a number of places. Orders placed on the weekend will be dispatched the next business day. We use USPS for domestic shipping inside the USA and EMS for delivering overseas.
Q: How will i get my tracking number?
After your money is confirmed, you will receive your tracking number in your inbox within 12 to 48 hours. However, if you think your money went through successfully but you still haven’t received a tracking number after 48 hours, you can email our sales department at info@legitrxmeds.com to ask about it.
Q: My order history is showing more than one shipping date, why is that?
Every order has a single shipment date, which is the date on which the comment “Shipped on (DATE) from (COUNTRY)” appears in your order history. Your order history may contain new entries after the order has been dispatched, but the status will always read “Shipped.”
Q: What does “Cancelled” mean?
If you have asked for the order to be cancelled, if there was a problem with your payment, or if it has been more than 15 days after you made the payment, you will see the order status “Cancelled.”
Orders that are not paid for automatically expire after 15 days.
Q: What does “Delivered” mean?
Your package has been shipped, according to the order status “Delivered.” If this is your current state, your tracking number should have been sent to you by email. Check your spam and junk folders if the tracking number email isn’t showing up in your inbox.
Q: What does “IN PROCESS” mean?
Order status “In Process” indicates that your package is being prepared for shipment by our shipping department while your payment is being validated.
Q: What does “Pending / On Hold” mean?
Order status “Pending” or “On Hold” indicates that your order has not yet been verified, or it is awaiting payment from you.
Q: How to check my order status?
By login into your account dashboard, you may view the status of your orders. The “My Account” button is located in the header’s right upper corner.
Q: How will i get my tracking number?
After your money is confirmed, you will receive your tracking number in your inbox within 12 to 48 hours. However, if you think your money went through successfully but you still haven’t received a tracking number after 48 hours, you can email our sales department at info@legitrxmeds.com to ask about it.
Q: My order history is showing more than one shipping date, why is that?
Every order has a single shipment date, which is the date on which the comment “Shipped on (DATE) from (COUNTRY)” appears in your order history. Your order history may contain new entries after the order has been dispatched, but the status will always read “Shipped.”
Q: What does “Cancelled” mean?
If you have asked for the order to be cancelled, if there was a problem with your payment, or if it has been more than 15 days after you made the payment, you will see the order status “Cancelled.”
Orders that are not paid for automatically expire after 15 days.
Q: What does “Delivered” mean?
Your package has been shipped, according to the order status “Delivered.” If this is your current state, your tracking number should have been sent to you by email. Check your spam and junk folders if the tracking number email isn’t showing up in your inbox.
Q: What does “IN PROCESS” mean?
Order status “In Process” indicates that your package is being prepared for shipment by our shipping department while your payment is being validated.
Q: What does “Pending / On Hold” mean?
Order status “Pending” or “On Hold” indicates that your order has not yet been verified, or it is awaiting payment from you.
Q: What is “Shipping & Handling Fee” ?
We charge a fixed fee of $50 for shipping and handling. This amount covers our costs to get these items to our warehouse so we can dispatch them via Priority Mail.
Q: Your privacy policy covers the issue of fraud. How is fraud defined?
The situations listed below are examples of fraud: a) Failure to pay for goods that have been shipped; b) Using a credit card from a third party without the cardholder’s permission; c) giving fraudulent contact information; and d) seeking a charge-back or credit card charge reversal for orders that have been properly referenced by us and shipped.
Q: How secure is ordering from the Internet?
We are utilising SSL Encryption (Secure Socket Layer) to protect you. By encrypting all connection between your computer and the secured portions of the website, this technology makes it safe to input sensitive data, such as credit card numbers or PayPal addresses. 256 bit encryption is one of the most robust and secure security techniques that we have chosen to employ.
Q: What payment methods are accepted?
“Credit/Debit Cards,” “PayPal,” “WorldRemit,” “Bank Transfer,” “WesternUnion,” “MoneyGram,” and “Bitcoins” are all accepted. Certain payment methods, however, are only accepted in certain locations and for certain orders. For instance, British clients are the only ones who may use bank transfers, and credit cards and PayPal are only available for orders from sellers in the United States.
Q: I am having technical difficulties with your website or reaching customer service.
Some ISPs are censoring our help desk system’s e-mails. If you do not receive a response from us after placing an order or sending an email inquiry, verify your email account’s “spam filter” settings and try contacting customer service from a different email address. This website’s Contact page contains an email address for customer support. You may also WhatsApp Message us at +1 (659) 248-0015
Q: Do you offer automatic refills?
No, we do not offer refills automatically. If you desire to reorder, please place a new order on our website, which should take no longer than two minutes.
Q: Where are you located?
Our operations are managed remotely from multiple locations. Our medications are sourced from reputable global wholesalers and manufacturers. All of our products are manufactured by reputable pharmaceutical manufacturers and are distributed in their original packaging.
Q: If I create an account / login with your site, do you charge a membership fee?
No, we do not charge for or offer memberships of any kind. Your orders are only charged once they have been submitted.
Q: My order was rejected because I am blacklisted, what is this and how do I get off the list?
One of our partner pharmacies might have added your details to the blacklist, for example if you disputed a payment, threatened to dispute a payment or reported anomalous losses to your address. The reverse is also true; we will notify partner pharmacies as well as the bank and credit card institution of the fraud. You may be able to get off the blacklist by repaying the pharmacy that placed you on it.
Q: Do you accept insurance?
No, we do not accept insurance.
Q: How does the order process work?
We will handle your order internally after you place it and make the necessary payment. Through the My Account Dashboard, you may see the status of your order.
Q: Is it legal to order prescription drugs over the Internet?
Legal advice is not provided by Legit Rx Meds. If you are under a doctor’s supervision and the quantity of medication you are receiving does not exceed a 90-day supply for personal medical use, it is allowed to acquire medication online in the majority of countries.
Q: What is your policy on product substitution?
In the event that a brand-name product you ordered is out of stock or there is an issue with your order, you will be contacted and given the option to decide what to do next. We will upgrade you to a brand-name product at no additional cost if the generic product you ordered is defective or we run out of the generics. In the event that we are out of stock of a certain generic diazepam, for instance, we will charge you the reduced price of diazepam but ship Roche Valium at no additional cost.
Q: You offer brand name medicines and generics. Are generics of the same quality as the original brand name product?
The majority of the time, generic medications are just as good as their branded counterparts, but they are produced by separate businesses and cost significantly less. We often offer both the brand-name and generic versions of our products.
Q: I need some products that are not shown on your site. Can you get them for me?
Maybe. Please send an email to info@legitrxmeds.com with the specifics of the drug, your chosen brand name, and the required dosage. If we can get that product from any of our partner pharmaceutical sites, we’ll send you an email to let you know.
Q: Why do the Generic pills I received look different?
The appearance of your generic medication may differ slightly from that of your branded medication. However, they function exactly the same and contain the same active substance. Furthermore, if a brand-name tablet is made in a different nation, its appearance may vary. For instance, Xanax is available in any colour and shape; it may even have a little different flavour, but these are merely excipients. To provide additional privacy, pills may also be packaged in boxes or plastic bags.
Q: What happens if I am not home to sign for my order?
The delivery person will leave a slip or card at your delivery address, and you can collect up your order at the local post office. In certain instances, you can arrange for a re delivery. If you have not been notified, you may inquire at the post office if an item is waiting for you. Orders that are returned or rejected will NOT be received; do not return any medications, as they may be lost and you will not be refunded.
Q: What is “Shipping & Handling Fee” ?
We charge a fixed fee of $50 for shipping and handling. This amount covers our costs to get these items to our warehouse so we can dispatch them via Priority Mail.
Q: What does your “shipping guarantee” mean?
Meaning that we promise to deliver our goods right to your door. We will reship your order at no additional cost if you do not get your package within five weeks of placing your order.
Q: How long does it take to get my order?
We currently provide two different shipping options. Overseas Shipping (Standard Shipping) and USA Domestic Shipping (Advertised as USA Seller on website) are the two shipping options. Standard Shipping (Overseas Delivery) will take anywhere from one to two weeks, but delivery time for USA Seller (US to US shipping) is two days. We also provide 2-day delivery from the UK to the UK.
Q: Why do the Generic pills I received look different?
The appearance of your generic medication may differ slightly from that of your branded medication. However, they function exactly the same and contain the same active substance. Furthermore, if a brand-name tablet is made in a different nation, its appearance may vary. For instance, Xanax is available in any colour and shape; it may even have a little different flavour, but these are merely excipients. To provide additional privacy, pills may also be packaged in boxes or plastic bags.
Q: Can you do FedEx/DHL or UPS for my order?
We send internationally using EMS (Express Mail Service), domestically inside the USA using USPS, and internationally within the UK using Royal Mail.
Q: Can you do “overnight” delivery?
Delivery the following day or overnight is not yet possible. However, we are providing domestic shipping to the USA and the UK with a guaranteed 2-day delivery time.
Q: What about shipping charges?
delivery and handling are charged at a flat fee of $50 USD, and delivery is free for purchases above $400 USD.
Q: Where do you ship from?
Depending on the country of destination, we ship from several nations. Orders from USA Sellers are, of course, sent from within the USA. And UK Sellers are shipped from Europe warehouses.
Q: How do you ship? What carrier is used?
Every day, Monday through Saturday, we ship packages from a number of places. Orders placed on the weekend will be dispatched the next business day. We use USPS for domestic shipping inside the USA and EMS for delivering overseas.
Q: How will i get my tracking number?
After your money is confirmed, you will receive your tracking number in your inbox within 12 to 48 hours. However, if you think your money went through successfully but you still haven’t received a tracking number after 48 hours, you can email our sales department at info@legitrxmeds.com to ask about it.
